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郵件信箱irislui@ntnu.edu.tw
- Hsu, M.-J., Ting, H., Lui, T.-W., Chen, S.-C. and Cheah, J.-H. (2022), "Guest editorial: Challenges and prospects of AIoT application in hospitality and tourism marketing", Journal of Hospitality and Tourism Technology, Vol. 13 No. 3, pp. 349-355. https://doi.org/10.1108/JHTT-05-2022-326
- Lui, T. and Goel, L. (2022), "Learning effectiveness of 3D virtual reality in hospitality training: a situated cognitive perspective", Journal of Hospitality and Tourism Technology, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JHTT-03-2021-0091.
- Palese, B.; Piccoli, G. and Lui, T. (2021) “Effective use of online review systems: Congruent managerial responses and firm competitive performance” International Journal of Hospitality Management, (96), Article 102976, DOI: https://doi.org/10.1016/j.ijhm.2021.102976.
- Lui, T. (2021) Book Review “Augmented reality and virtual reality: Changing realities in a dynamic world”, Information Technology & Tourism, 23, 637-639, DOI: https://doi.org/10.1007/s40558-021-00212-7.
- Bonaretti, D.; Bartosiak, M.; Lui, T.; Piccoli, G. and Marchesani, D. (2020) “What Can I(S) Do for You?”: How Technology Enables Service Providers to Elicit Customers’ Preferences and Deliver Personalized Service, Information & Management (57:6), DOI: https://doi.org/10.1016/j.im.2020.103346.
- Lui, T.; Bartosiak, M.; Piccoli, G. and Sadhyad, V. (2018) “Online review response strategy and its effects on competitive performance,” Tourism Management (67), pp.180-190. DOI: https://doi.org/10.1016/j.tourman.2018.01.014.
- Piccoli, G.; Lui, T. and Grum, B. (2017) “The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance,” Tourism Management (59), pp.349-362. DOI: https://doi.org/10.1016/j.tourman.2016.08.015.
- Lui, T. and Piccoli, G. (2016) "The Effect of a Multichannel Customer Service System on Customer Service and Financial Performance," ACM Transactions on Management Information Systems (7:1), Article No. 2. DOI: https://doi.org/10.1145/2875444.
- Piccoli, G. and Lui, T. (2014) “The Competitive Impact of Information Technology: Can Commodity IT Contribute to Competitive Performance?” European Journal of Information Systems (23:6), pp. 616-628. DOI: https://doi.org/10.1057/ejis.2013.20.
- Cabiddu, F; Lui, T. and Piccoli, G. (2013) “Managing Value Co-creation in the Tourism Industry,” Annals of Tourism Research (42), pp. 86-107. DOI: https://doi.org/10.1016/j.annals.2013.01.001.
- Lui, T. and Goel, L. (2012) “A Framework for Conceptualizing the Current Role and Future Trends of Information Systems in Medical Training,” International Journal of Healthcare Information Systems and Informatics (7:1), pp.1-12. DOI: https://doi.org/10.4018/jhisi.2012010101.
- Lui, T.; Piccoli, G. and Ives, B. (2007) “Marketing Strategies in Virtual Worlds,” DATABASE for Advances in Information Systems (38:4), PP. 77-80. DOI: https://doi.org/10.1145/1314234.1314248.
- Chan, C. H., Wong, K. Y., & Lui, T. W. (2023, January). Marketing Tourism Products in Virtual Reality: Moderating Effect of Product Complexity. In Information and Communication Technologies in Tourism 2023: Proceedings of the ENTER 2023 eTourism Conference, January 18-20, 2023 (pp. 318-322). Cham: Springer Nature Switzerland.
- Lee, H. H., & Lui, T. W. (2023). 9. Promotion of Sustainability Through a Virtual Marine Tour. Responsible Tourism and Hospitality (ICRTH) 2022, 32.
- Wong, King-Yin; and Lui, T., “Marketing Travel Experience Through Virtual Reality,” Frontiers in Service Conference, July 18-21, 2019, Singapore.
- Marchesani, D.; Piccoli, G. and Lui, T., “The Impact of IT-enabled Customer Experience Management on Service Perceptions and Performance,” ENTER eTourism Conference 2017, January 24-26, 2017, Rome, Italy.
- Tsai, T; Lui, T. and Piccoli G., “Investigating the Transfer Effect Among Exclusive Hotel Services: Application for Daily Arrival Forecasting,” Asia Pacific CHRIE, May 2013, Macau
- Lui, T. and Piccoli G.., “Measuring the Agility of Information Systems,” the 6th Annual Hawaii International Conference on Business, May 2006, Honolulu, Hawaii
- Tsai, T; Lui, T. and Piccoli G., “Effects of Price- and Duration-based Arrival Information on Forecast Accuracy: A Case Study of Hotel Demand,” the 8th International Symposium on Management Engineering, August 2011, Taipei, Taiwan
- Cabiddu, F; Lui, T. and Piccoli G., “Value Co-Creation in Inter-Firm Partnership: The Role of IT,” Academy of Management 71st Annual Meeting, August 2011, San Antonio, TX
- 雷芷卉(2019/08/01-2021/07/31)。遊戲化應用程式對於餐旅課程學習成果之影響。(科技部(原國科會))。MOST 108-2410-H-130-036-。主持人
- 雷芷卉(2018/08/01-2019/10/31)。比較虛擬實境以及傳統訓練方式在觀光產業上之學習效能分析。(科技部(原國科會))。MOST 107-2410-H-130-046-。主持人
- Cabiddu, F.; Lui, W.; and Piccoli G. (2016) IT-Enabled Value Co-creation in a Tourism Context: The Portale Sardegna Case. In: Egger R., Gula I., Walcher D. (eds) Open Tourism. Tourism on the Verge. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-54089-9_4
- Lui, T. and Piccoli G. (2009) Chapter XXI: Toward a Theory of IT-enabled Customer Service Systems. In Dwivedi, Y., Lal, B., Williams, M.D., Schneberger, S. and Wade, M. (eds.) Handbook of Research on Contemporary Theoretical Models in Information Systems, IGI Global, Hershey PA (USA), DOI:10.4018/978-1-61520-969-9.CH120
- Lui, T. and Piccoli G. (2006) Degrees of Agility: Implications for Information Systems Design and Firm Strategy. In Desouza K. (ed.) Agile Information Systems, Elsevier Butterworth-Heinemann. DOI:10.4324/9780080463681-17.
